Privacy Policy

Last updated: 1 March 2025

LSR Finder Pty Ltd ("LSR Finder", "we", "us", or "our") operates the website lsrfinder.com and associated services (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the Platform.

1. Information We Collect

• Account information: name, company name, email address, and password (hashed) when you register.
• Order and part data: CAD files (DXF/SVG) you upload, material selections, quantities, and pricing details associated with your quotes and orders.
• Usage data: IP address, browser type, pages visited, and interaction events collected via Google Analytics and Google Ads tags.
• Communications: messages you send us via email or in-platform contact forms.

2. How We Use Your Information

• To create and manage your account and authenticate your identity.
• To process quotes, orders, and payments facilitated through the Platform.
• To send transactional emails (account activation, order confirmation, password reset).
• To improve Platform features, performance, and user experience.
• To comply with legal obligations and resolve disputes.
• To deliver relevant advertising through Google Ads (using aggregated, anonymised signals).

3. Sharing of Information

We do not sell your personal information. We may share your information with:

• Laser cutting suppliers on the Platform, solely to fulfil your order.
• Google LLC via Google Analytics and Google Ads for analytics and advertising measurement purposes.
• Google Cloud Platform for file storage and synchronisation.
• Law enforcement or regulators where required by applicable law.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at the address below.

5. Security

We use industry-standard measures including password hashing (bcrypt), HTTPS encryption, and access controls to protect your data. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

6. Cookies

The Platform uses cookies for session management and analytics. You may disable cookies in your browser settings; however, some Platform features may not function correctly without them.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at the address below.

8. Children's Privacy

The Platform is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated date at the top of this page will reflect any changes. Continued use of the Platform after changes constitutes acceptance of the revised policy.

10. Contact Us

LSR Finder Pty Ltd
5/39 Stanton Road, Mosman, NSW 2088, Australia
Email: [email protected]